Quality Claims Management Ideal For Quality Truck Care Center

Written by
January 27th, 2011

Ken Balda, President of Quality Truck Care Center of Oshkosh, Wisconsin, describes how R&R’s claims management process saved his company from what could have been a very large claim…

“For our garage package renewal last year we chose to go with R&R Insurance Services who represented American Hardware Mutual. Mike Obertin and Bill Katzfey put together the proposal and presented us with a solid package that appeared to best suit our needs. When I made my decision and spoke to Mike Obertin, I told him the most important thing for me was for them and the company to be there if, and when, a big claim were to happen. Well; their test came in short order when a substantial claim arose. R&R brought in one of their experts, Jerry Aman, to handle this difficult claim and he was able to work with the insurance companies involved to resolve the claim for us.” 

“Being in business has many risks and as business owners we tend to buy our insurance based on what we hear at the proposal and the price we are willing to pay. The people at R&R insurance services have shown me what a leading agency can do to better protect my business. I had not experienced a team of professionals coming together to partner with me and work so hard to protect us. The people at R&R are true professionals and I highly recommend them and would be open to sharing my experience. When you get a chance to receive a proposal from them it may be one of your better business opportunities; it was for me and my company. ” – Ken J. Balda


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